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Diversity, Equity, Inclusion, Accessibility: Housing Insecurity

Find resources for diversity, equity, inclusion, and accessibility at the Orange County Library System.

Housing Insecurity

Housing Insecurity

Vital Statistics

The Point-in-Time (PIT) Count is a survey that collects estimates on the number of people experiencing homelessness. The data collected helps us better understand the impact of homelessness in Central Florida. The survey data is collected annually on a single night in January. 

In 2023: 

  • 2,228 people were counted 
  • The number of chronically homeless individuals increased by 13% from 2022 
  • The number of veterans experiencing homelessness increased by 27% from 2022
  • The number of unsheltered individuals increased by 75% since 2019 

The full PIT report can be accessed here

Homelessness doesn't just affect adults. In the past academic year, OCPS reports that there were more than 7,200 students experiencing homelessness in the county. This number accounts for students living in hotels, shelters, cars, and parks. 

 

Rethink Homelessness

Best Practices

Best practices from Ryan Dowd, a homeless advocate from Chicago. Ryan works with libraries and nonprofit organizations providing training on serving individuals experiencing homelessness. These best practices are recommended for helping reduce difficult interactions. 

Be Welcoming and Engaging

  • Acknowledge by saying hello 
  • Use friendly, open, and approachable body language 

Body Language

At times we'll need to have conversations with our customers experiencing homelessness (but these tips can be used for any difficult conversation) and our approach can impact the tone. 

  • Be mindful of invading someone's personal space. This can be a trigger for some individuals as it can be interpreted as trying to be dominating. 
  • Turn your body at a 15 degree angle. This may sound strange but it can help reduce tension and is seen as less aggressive. 

 

 

Predictable Ritual 

Individuals experiencing homelessness think about time differently. We can help by ensuring that procedures that impact public service happen on time. Think about when you put out your new materials and newspapers, or open the library for the day? For most, a disruption to any of these scenarios is not a big deal but can have a bigger impact on individuals that experience homelessness. We can't control all situations but when disruptions happen it's important to communicate that information.

Social Standing

Practice the Platinum Rule:

  • Treat people the way they would like to be treated 
  • Think of the person first, not their housing status or appearance

Individuals that experience homelessness want to be treated like everyone else.

Avoid Touching

Don't touch! Unwanted touching can be a trigger for individuals experiencing homelessness because of trauma caused by physical violence. Check out an explanation from Ryan Dowd here

 

Homelessness Podcasts

Factors

Lack of Affordable Housing

  • The average cost to rent a two-bedroom apartment in Orlando is $1769 a month. 
  • The average wage to afford a two-bedroom apartment in Orlando is $21.08 an hour 
  • For every 100 low-income households there are only 13 affordable rental units in Central Florida 

Source

Loss of Income, Low Wages or Unemployment

  • Low-income families are at a higher threat for housing instability.
  • Unexpected events like illness, unemployment, divorce, and car repairs can create significant hardships that can result in loss of housing. 

Source

Domestic Violence

  • 50% of women report that domestic violence was the immediate cause of their homelessness 
  • 92% of homeless women report having experienced physical or sexual violence at some point in their lives. 

Source

Substance Abuse or Mental Illness

  • 35% of unaccompanied adults cited substance abuse as a main cause of their homelessness 
  • The 100,000 Homes Campaign study found that close to 60% of homeless individuals struggle with substance abuse 
  • 1 in 6 homeless individuals in Florida live with a serious mental illness

Source

Source

Aging Out of Foster Care

Impacts of children aging out of foster care: 

  • 26% experienced a period or more of homelessness 
  • 1 in 3 don't graduate from high school 
  • 1 in 4 don't have health insurance 

"When I turned 18, I left and didn't look back. I had no plan, no money, just a bag full of clothes and a will never to go back to my foster home." 

Source

Types of Homelessness

Unsheltered 

Unsheltered refers to individuals that are absolutely homeless and include individuals living on the street, parks, and vacant buildings. Individuals living in places not fit for habitation like cars, tents, and garages also fall under this category. 

Emergency Sheltered 

Emergency sheltered refers to individuals experiencing homelessness and receiving temporary housing from emergency shelters. This category also includes individuals in a domestic violence shelters and disaster event shelters. 

Provisionally Accommodated 

Provisionally accommodated refers to individuals that are not literally homeless but don't have permanent housing. This includes individuals staying with friends or family and living in hotels and motels. This category also includes incarcerated individuals and individuals living in hospitals due to health issues. 

At Risk 

At risk of homelessness refers to any individuals that don't have access to adequate resources and are one major event away from losing it all. A lack of affordable housing is a big contributing factor for individuals that fall in this category. Reduction in work wages, job loss, eviction are some common reasons that lead to homelessness for individuals at risk. 

OCLS Resources

Heidi Fernandez 

Serves: Orlando Public Library

Stephanie Merida 

Serves: Alafaya, Southeast, South Creek, Chickasaw

Thomas Good

Serves: South Trail, Hiawassee, Fairview Shores, North Orange 

The Library Social Workers provide one-on-one assistance and referral for:

  • Career Skills Training
  • Counseling / Mental Health
  • Food / SNAP Benefits
  • Government Services
  • Healthcare / Marketplace
  • Immigration
  • Information on Housing
  • Reemployment Guidance

Assistance is available by appointment, walk-in, phone, or e-mail. Appointment scheduling and walk-in information can be found here

The Right Service at the Right Time is a database to aid individuals seeking social services assistance in the state of Florida. 

Legal

Community Legal Services

Helpline: 1-800-405-1417

Provides legal services to them most vulnerable in Central Florida at no cost 

Meals

Christian Service Center 

Daily Bread-Downtown Orlando

808 W. Central Blvd. Orlando, FL 32805

Monday-Friday, and Sunday

Noon- 1 PM 

Daily Bread-West Orange 

300 West Franklin Street. Ocoee, FL 34761

Monday-Friday 

Noon-1 PM 

Orlando Union Rescue Mission 

Serves 3 hot meals a day, 365 days a year. 

3300 W. Colonial Drive. Orlando, FL 32808

Second Harvest Food Finder

Always call before heading to a location. Hours and location may vary. Scan the code or click on the link to find a food pantry or distribution center.

www.feedhopenow/org/need_food

 

Spent

Spent is an online simulation experience that was created for the Urban Ministries of Durham. The purpose of the game is to raise awareness about poverty and homelessness. Players are given $1000 to live for month and are tested though a series of real world scenarios. While the game is on the older side, it still serves its purpose at demonstrating the day to day challenges for some. 

Shelters

Coalition for the Homeless of Central Florida

Covenant House Florida: Services available to the youth community 

Family Promise of Greater Orlando

Harbor House of Central Florida: Services available to domestic violence victims only 

Orlando Union Rescue Mission 

Open Homes Fellowship: Services available to men struggling with substance abuse

Salvation Army

Samaritan Resource Center 

Zebra Coalition: Services available to the LGBTQIA+ youth community  

Drop-In Centers

Coalition for the Homeless

Drop-in services are provided Monday-Friday. Services provided include: 

  • Showers
  • Mail 
  • Laundry

Hours

Men: 9 AM to 11:30 AM 

Women and Families: 1 PM to 3 PM

Pathways Home 

Drop-in services are provided to individuals with mental health challenges that are experiencing homelessness. Services provided include: 

  • Meals 
  • Showers 
  • Laundry 
  • Case Management 
  • Employment Support 
  • Telehealth 
  • Peer Support Groups 

SALT Outreach 

An organization focused on providing assistance with personal needs for unsheltered individuals. Services provided include: 

  • Showers 
  • Clothing
  • Snacks
  • Charging Stations 
  • Mail Services 
  • Laundry 
  • Phone Use 
  • Hygiene Products 
  • Storage 
  • Haircuts 
  • Counseling and Case Management

Zebra Coalition 

Drop-in services are provided to at risk LGBTQIA+ youth. Services provided include:

  • Hot Meals 
  • Showers 
  • Laundry 

Transportation

Lymmo 

Lymmo operates three fare-free lines for travel around the Downtown Orlando area. 

Buses run every 8 minutes during office hours and every 15 minutes on evenings, weekends, and holidays. 

Lynx Reduced Fares

Lynx offers discounted bus fares for eligible individuals including youth, seniors, Medicare recipients, and persons with disabilities. Requires application and verification. 

Medical

Primary Care Access Network

The following clinics are part of the Primary Care Access Network (PCAN). These organizations provide medical services for individuals on a sliding fee scale for those that are underinsured or uninsured. 

Community Health Centers 

Grace Medical Home

Orange Blossom Family Health

Orange County Medical Clinic 

True Health

Additional clinics

Shepperd's Hope

A faith-based nonprofit organization providing free medical care for uninsured individuals in Central Florida. 

Government Services

IDignity

An organization that assists US Citizens and legal residents in obtaining: 

  • Florida ID cards and licenses 
  • US Birth Certificates 
  • Social Security Cards 
  • Other documents needed to obtain an ID/license 

 

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